Hosting and Housing
Through our partner in France we guarantee a high availability
of your IT services. We guarantee also a full and secure
integration into your Wide Area Network topology. Depending
on the customer request, we cover the whole service spectrum,
from simple housing to the fully managed server basis
hosting. Our services are flexible and can be configured
and composed based on the customer needs and wishes.
If required, we also run your in house data
centre through a full remote management solution to leave
you the advantage of having your own data in house, but
taking profit of an outsourcing solution without having
IT personal in house.
Helpdesk
We can offer you a 24 hours a day 365 days a year 1st
and/or 2nd level Helpdesk in the English language.
Herewith we act as a Single Point Of Entry
for the whole organization, we solve the operative problems
or we forward the problem to your right partner. This
organization guarantees you the full tracking of your
company problems (Not only IT!) and acts as a controlling
system for your outsourcing partners. Through regular
reporting and statistics, you will be able to determine,
isolate and solve the major problems in the operativity
of your organization.
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